I wanted to give you an update on what the Emergency Essentials baking mix issue that I told you about.
I sent an email to Customer Service confirming their policy about baking mixes activating prematurely and got a response. It turns out, the issue was just an isolated one, where a few batches of baking mixes got activated and puffed up when there was a slight change in temperature. Because these are long term storage items, this should not have happened. They offered a full refund, store credit or a replacement. I asked if my other baking mixes were at risk and was told that this is not likely. Emergency Essentials long term storage products should normally last 20-30 years, according to this article Shelf Life.
Since I am likely to order a few more cans, I took the store credit which they were happy to issue. I am pleased with the outcome and am happy to know that Emergency Essentials stands by their products.
Don’t Miss this Sale
I received a notice that Alec Smith’s latest book, Staying Home, (the follow-up to Getting Home) is now available on Amazon for just 99 cents until Friday. I have not read the book but it discusses, among other things:
Very cool, I’m glad you got that all worked out. EE has been a very good company in my experiences with them.